You are an experienced F&A Operations Leader who will be responsible for managing global service delivery for international clients across US, UK, Ireland, and Australia within a leading KPO organization.
Key Responsibilities: - Lead end-to-end F&A operations with large team management (200+ associates). - Drive operational excellence, SLA adherence, quality, and productivity improvements.
• Manage global client relationships and handle escalations effectively.
• Lead transformation initiatives including automation, AI, and process optimization.
• Own commercial aspects including P&L, pricing, margins, and contract governance.
• Support business growth through transitions, solutioning, and strategic initiatives.
Required Profile:
• 16-20 years of experience with 10+ years in leadership roles.
• Experience managing Finance & Accounting operations for international clients in KPO/BPM environments.
• Strong exposure to ERP platforms such as SAP, NetSuite, QuickBooks, Xero, MYOB, Tally, etc.
• Proven experience in digital transformation, automation, and operational scaling.
• Candidates with strong global client management, large team leadership, and F&A transformation experience will be preferred. You are an experienced F&A Operations Leader who will be responsible for managing global service delivery for international clients across US, UK, Ireland, and Australia within a leading KPO organization.
Key Responsibilities:
• Lead end-to-end F&A operations with large team management (200+ associates).
• Drive operational excellence, SLA adherence, quality, and productivity improvements.
• Manage global client relationships and handle escalations effectively.
• Lead transformation initiatives including automation, AI, and process optimization.
• Own commercial aspects including P&L, pricing, margins, and contract governance.
• Support business growth through transitions, solutioning, and strategic initiatives.
Required Profile:
• 16-20 years of experience with 10+ years in leadership roles.• Experience managing Finance & Accounting operations for international clients in KPO/BPM environments.• Strong exposure to ERP platforms such as SAP, NetSuite, QuickBooks, Xero, MYOB, Tally, etc.• Proven experience in digital transformation, automation, and operational scaling.• Candidates with strong global client management, large team leadership, and F&A transformation experience will be preferred.