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Chief Human Resources Officer

Sand Martin Consultants Pvt. Ltd.·Posted 6 days ago

Location

All India, Noida

Experience

15–20 years

Required Skills

Talent acquisitionWorkforce planningPerformance managementCompensationbenefitsEmployee engagementHR operationsComplianceHR analyticsChange managementEmployee relationsStrategic HR leadershipDigital HR transformationStrong communication

About the Role

As the Chief Human Resources Officer (CHRO) at SandMartin Consultants Pvt. Ltd., your role will be crucial in building, scaling, and maintaining a high-performance workforce. You will oversee the entire HR function, ensuring alignment of people strategy with business objectives, talent availability, operational excellence, statutory compliance, and fostering a strong employee-centric culture.

Key Responsibilities: - Strategic HR Leadership: - Develop and execute a comprehensive HR strategy aligned with business goals and growth plans. - Partner with senior leadership on organizational design, workforce planning, and capability building.
- Act as a trusted advisor to the leadership team on people, culture, and change initiatives.

  • • Talent Acquisition and Workforce Planning: - Lead end-to-end talent acquisition strategies for KPO roles, including analysts, SMEs, managers, and leadership positions.

    • - Build scalable hiring models to support business expansion and new client acquisitions.
    - Strengthen employer branding to attract high-quality niche talent.

  • • Talent Management and Development: - Design and implement performance management systems aligned with productivity, quality, and client deliverables.

    • - Drive learning and development initiatives, leadership development programs, and succession planning.
    - Identify high-potential talent and create career paths to improve retention.

  • • Compensation, Benefits, and Rewards: - Design competitive compensation and benefits structures aligned with market benchmarks and business sustainability.

    • - Oversee incentive programs linked to productivity, quality, and client success.
    - Manage annual appraisal and reward cycles.

  • • Employee Engagement and Culture: - Foster a high engagement, high accountability culture across the organization.

    • - Drive initiatives related to employee well-being, inclusion, and workplace effectiveness.
    - Ensure transparent communication and strong employee relations.

  • • HR Operations and Compliance: - Ensure compliance with labor laws, statutory regulations, and employment standards.

    • - Oversee HR operations, policies, audits, payroll coordination, and HR systems.
    - Manage risk related to employment practices and organizational conduct.

  • • HR Analytics and Digital Transformation: - Leverage HR analytics and dashboards to enable data-driven people decisions.

    • - Drive adoption of HR technology to improve efficiency, employee experience, and reporting.
    - Monitor key HR metrics such as attrition, productivity, hiring effectiveness, and engagement.

    Qualifications and Experience:
    To excel in this role, you should hold an MBA or PGDM in Human Resources or a related field. Additionally, you should have a minimum of 15-20 years of progressive HR leadership experience. Prior exposure to KPO, BPO, ITeS, or professional services industries is highly preferred. Your proven track record in scaling organizations and managing multi-location workforces will be beneficial in this position. As the Chief Human Resources Officer (CHRO) at SandMartin Consultants Pvt. Ltd., your role will be crucial in building, scaling, and maintaining a high-performance workforce. You will oversee the entire HR function, ensuring alignment of people strategy with business objectives, talent availability, operational excellence, statutory compliance, and fostering a strong employee-centric culture.

    Key Responsibilities:

  • • Strategic HR Leadership: - Develop and execute a comprehensive HR strategy aligned with business goals and growth plans.

    • - Partner with senior leadership on organizational design, workforce planning, and capability building.
    - Act as a trusted advisor to the leadership team on people, culture, and change initiatives.

  • • Talent Acquisition and Workforce Planning: - Lead end-to-end talent acquisition strategies for KPO roles, including analysts, SMEs, managers, and leadership positions.

    • - Build scalable hiring models to support business expansion and new client acquisitions.
    - Strengthen employer branding to attract high-quality niche talent.

  • • Talent Management and Development: - Design and implement performance management systems aligned with productivity, quality, and client deliverables.

    • - Drive learning and development initiatives, leadership development programs, and succession planning.
    - Identify high-potential talent and create career paths to improve retention.

  • • Compensation, Benefits, and Rewards: - Design competitive compensation and benefits structures aligned with market benchmarks and business sustainability.

    • - Oversee incentive programs linked to productivity, quality, and client success.
    - Manage annual appraisal and reward cycles.

  • • Employee Engagement and Culture:

    • - Foster a high engagement, high accountability culture across the organization.
    - Drive initiatives related to employee well-being, inclusion, and wo

    HireIQ AI InsightsBeta

    Ideal Candidate

    A seasoned HR leader (15-20 years) with hands-on experience scaling talent acquisition in KPO/BPO/ITeS environments who has built hiring models under rapid growth.

    Estimated Salary Range(medium confidence)

    ₹24 L – ₹36 L per year

    Likely Interview Questions

    1. 1.Walk us through a specific instance where you scaled talent acquisition infrastructure to support 30%+ headcount growth—what were the bottlenecks and how did you redesign the hiring model?

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