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Robert Walters
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India Chief Operating Officer, Growth

Robert WaltersVisit website ·Posted 1 week ago

Location

Mumbai, Maharashtra, India

About the Role

Job Title: India Chief Operating Officer, Growth

Location: Mumbai, India

Perm/Contract/ Full-time/Part-time: Permanent

On-site/Hybrid/Remote: Hybrid

Who We Are

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Our Outsourcing service delivers recruitment for some of the world’s top employers, and we are currently recruiting on behalf of one our client which has been at the forefront of the flexible workspace revolution, reshaping how organisations and individuals approach the modern working day. With a global presence spanning over 6,000 locations in 120 countries, they provide millions of professionals with inspiring environments that foster productivity and collaboration. As the world’s leading provider of flexible office solutions, the company empowers businesses of all sizes with innovative, tailored spaces designed to meet evolving needs—helping people everywhere enjoy a truly great day at work.

The Role

Our client is seeking an
India Chief Operating Officer, Growth in the
Real Estate division.

This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level.

The job:

India is one of our largest and fastest growing countries. Growing our business is one of our strategic priorities. To deliver this, we are hiring an ambitious COO who will have the following responsibilities:


  • Growth : Manage a growth team of c30 people to deliver the annual growth target. For 2026 this is to sign deals for 200 new centres, which will be done through partnerships, M.A, Roll-ins and other deal types.

  • Centre Openings (. Closures)

  • • New Centre Openings and Roll-ins - Own the NCO pipeline - ensure new centres are properly designed, have the right brand, are delivered on time, ready to sell and meet our standards at the lowest possible cost.

  • • Supply Chain: make sure we have the right manufacturers and products in place and the ability to deliver projects end to end with a panel of General Contractors, with agreed rates.

  • • Refurbishments: Ensure there is a centre refurbishment plan (2 years in advance) and that projects are properly designed, delivered on time, to budget and in line with our standards

  • • Closures: Ensure any closures are properly planned in advance and properly executed (customer retention maximized, re-usable assets retained, cost of closure minimized subject to deposit return and removal of fit-out potentially usable by competitors)

  • • Project Managers: Line management of any Project Managers based in your country

  • Partner Management

  • • Partner interface: Point of contact for management agreement partners (single point of contact into the organization) and for ensuring partner issues get resolved

  • • Partner review meetings: Ensure regular reviews of performance of MA centres are undertaken with the partner (either by Partner Performance Managers, Area Di-rectors / City Managers) collect their feedback and channel it to your country manager

  • • Quality control: Ensure that Area Directors / City Managers are quality checking partner centres (in addition to company owned ones)

  • • Partnership performance managers: Line management of any Partnership Performance Managers based in your country.
  • Skills . Experience Required:


    We are looking for a bright, ambitious, and driven individual with a strong track record of delivering outstanding results. You will bring commercial acumen gained in a fast-paced, International, matrix organisation with a high level of ambiguity. Experience of having worked in a leading management consultancy would be a distinct advantage.

    Key experience and skills we are looking for include:


  • • Graduate with a minimum of a degree and, ideally, post-graduate education, from a top-tier institution.

  • • Trained in a consultancy or post-graduate corporate programme, within a fast-paced organisation.

  • • Experience in a highly commercial role, used to delivering results against monthly targets.

  • • Outstanding track record of success.

  • • You will have outperformed your peer group in business, academia and one of sport, music, entrepreneurship, or another extra-curricular activity.

  • • Ability to successfully influence stakeholders in a matrix environment.

  • • Highly driven to succeed.

  • • Ambitious with future development potential.

  • • Strong leadership skills having previously led large teams to achieve targets.

  • • Combines a hands-on approach to leadership and delivering sales targets with the ability to think strategically.
  • This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organisations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

    The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.


    As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.

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