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C_SUITE

Chief Operating Officer - Commercial - Metals & Mining Business

Verve Talent-Executive Search·Posted 3 months ago

Location

All India, Delhi

Experience

18+ years

Required Skills

SalesMarketingStrategic PlanningCustomer Relationship ManagementPricingTenderingBusiness DevelopmentOperational ExcellenceLeadershipNegotiationCommunicationMetallurgyMechanical EngineeringMining EngineeringChannel StrategiesCommercial PlanningDatadriven

About the Role

As a Chief Operating Officer - Commercial (COO) in our metals and mining business, you will play a pivotal role in driving commercial functions and strategic planning to achieve revenue growth and market share expansion. Your expertise in sales, marketing, and customer relationship management within the metals, mining, or heavy manufacturing sectors will be key to your success.

Key Responsibilities: - Sales & Marketing Leadership - Develop and execute strategies to enhance market penetration and revenue growth in domestic and international markets. - Lead pricing, tendering, channel strategies, and customer acquisition plans.
- Track competitor activities and market trends for refining go-to-market approaches.

  • • Customer Relationship Management - Build and nurture long-term partnerships with key customers, distributors, and institutional buyers.

    • - Ensure consistent delivery of customer value and satisfaction.
    - Resolve escalations and maintain high customer retention metrics.

  • • Strategic Commercial Planning - Design and implement commercial strategies aligned with mid and long-term business goals.

    • - Lead cross-functional coordination between sales, marketing, logistics, procurement, and finance teams.
    - Drive P&L accountability for the commercial function and focus on gross margin improvements.

  • • Revenue & Profitability Growth - Identify new revenue streams and optimize product mix for profitability.

    • - Monitor and optimize pricing models and commercial negotiations.
    - Develop business development frameworks for exploring new geographies or customer segments.

  • • Operational Excellence - Ensure scalable and digitized commercial operations aligned with compliance and quality standards.

    • - Create dashboards for sales forecasts, CRM efficiency, and KPI tracking.
    - Collaborate with supply chain and production teams to align demand with capacity and delivery schedules.

    Candidate Profile: - 18-25 years of commercial leadership experience in metals, mining, manufacturing, or capital-intensive industries.

  • • Proven ability to lead large sales teams and commercial operations at scale.

  • • Deep understanding of B2B sales cycles, commodity pricing models, customer contracts, and industrial marketing.

  • • Excellent leadership, negotiation, and communication skills.

    • Preferred Qualifications: - MBA in Sales/Marketing/Strategy or General Management.

  • • Background in Metallurgy, Mechanical, or Mining Engineering.

  • • Experience with export markets, industrial B2B selling, and multi-product portfolio management.

    • As an accomplished and strategic COO, you will have the opportunity to drive revenue growth, expand market share, and bring operational rigor to our commercial processes while working closely with the leadership team to steer the company's strategic direction. As a Chief Operating Officer - Commercial (COO) in our metals and mining business, you will play a pivotal role in driving commercial functions and strategic planning to achieve revenue growth and market share expansion. Your expertise in sales, marketing, and customer relationship management within the metals, mining, or heavy manufacturing sectors will be key to your success.

    Key Responsibilities:

  • • Sales & Marketing Leadership - Develop and execute strategies to enhance market penetration and revenue growth in domestic and international markets.

    • - Lead pricing, tendering, channel strategies, and customer acquisition plans.
    - Track competitor activities and market trends for refining go-to-market approaches.

  • • Customer Relationship Management - Build and nurture long-term partnerships with key customers, distributors, and institutional buyers.

    • - Ensure consistent delivery of customer value and satisfaction.
    - Resolve escalations and maintain high customer retention metrics.

  • • Strategic Commercial Planning - Design and implement commercial strategies aligned with mid and long-term business goals.

    • - Lead cross-functional coordination between sales, marketing, logistics, procurement, and finance teams.
    - Drive P&L accountability for the commercial function and focus on gross margin improvements.

  • • Revenue & Profitability Growth - Identify new revenue streams and optimize product mix for profitability.

    • - Monitor and optimize pricing models and commercial negotiations.
    - Develop business development frameworks for exploring new geographies or customer segments.

  • • Operational Excellence - Ensure scalable and digitized commercial operations aligned with compliance and quality standards.

    • - Create dashboards for sales forecasts, CRM efficiency, and KPI tracking.
    - Collaborate with supply chain and production teams to align demand with capacity and delivery schedules.

    Candidate Profile:

  • • 18-25 years of commercial leadership experience in metals, mining, manufacturing, or capital-intensive industries.

  • • Proven ability to lead large sales teams an

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