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Chief of Staff - MD Office

Servotec·Posted 2 days ago

Location

Delhi NCR, Delhi, Gurgaon/Gurugram, Noida

Experience

5–12 years

Required Skills

Chief of StaffStrategy ConsultingCorporate StrategyTransformationProject ManagementProcess Excellence

About the Role

Position: Chief Of Staff (COS)

Location: Rohini, New Delhi

Reporting To: Managing Director

Experience Required: Minimum 8+ years of experience in operations, strategic planning, or project management

Industry Preference: Manufacturing / Renewable Energy / EV / Any Other Relevant Industry

Work-week: 6 Days

ROLE OVERVIEW:

Act as the execution engine of the MD Office, ensuring that:

- Strategic priorities are translated into measurable outcomes

- Cross-functional initiatives are driven with accountability

- Organizational execution speed, discipline, and visibility improves significantly

- This is not a support role - it is a high ownership, high accountability role.

REPORTING STRUCTURE:

- Reports to: Managing Director

- Works closely with: EA to MD, Program Managers, Functional Heads

CORE RESPONSIBILITIES:

1. MD Office Governance & Execution Control

- Convert MD priorities into weekly/monthly execution plans

- Run structured review cadences (WBR / MBR)

- Track key decisions - ensure closure, not discussion

- Prepare sharp, data-backed executive briefs

2. Strategic Initiative Ownership

Own and drive company-wide strategic programs:

- Revenue scale-up initiatives

- EV / Solar expansion programs

- Cost optimization & margin improvement

Ensure:

- Clear ownership

- Defined timelines

- Measurable KPIs

- Act as single point of accountability for execution

3. Cross-Functional Alignment

Break silos between:

- Sales, Operations, Supply Chain, Finance, R&D

- Resolve execution bottlenecks in real time

- Drive alignment between department goals & company targets

4. Business Performance & KPI Tracking

Design and monitor company-wide dashboards

Track:

- Revenue vs target

- Project execution status

- Collections & working capital

- Operational efficiency metrics

Highlight:

- Risks

- Delays

- Underperformance - with action plans, not just reporting

5. Operational Excellence & Process Improvement

- Identify process inefficiencies across functions

- Standardize workflows and introduce execution discipline

Reduce:

- Delays


- Dependency gaps

- Manual inefficiencies

6. Digital & AI Transformation

Lead adoption of:

- AI tools for reporting & decision-making

- Automation in workflows (HRMS, CRM, MIS, dashboards)

- Build data-driven decision culture

- Drive measurable improvements through digital initiatives

7. Leadership Influence & Stakeholder Management

- Act as extension of MD in execution forums

- Challenge function heads where needed (constructively)

- Ensure commitment - accountability - delivery cycle

SUCCESS METRICS (NON-NEGOTIABLE)

- % of strategic initiatives delivered on time (>85%)

- Reduction in decision-to-execution cycle time

- Improvement in cross-functional SLA adherence

Measurable gains in:

- Revenue execution

- Operational efficiency

- Reporting accuracy & speed

- Adoption of digital/AI-led processes

CANDIDATE PROFILE:

Must Have:

5+ years experience in:

Proven track record of:

- Strategy / Operations / Program Management / Consulting

- Driving cross-functional execution

- Managing leadership stakeholders

- MBA or equivalent postgraduate degree in Management, Strategy, or Operations from a Premier Institute

- Strong analytical thinking + structured problem solving

- High ownership mindset (execution > presentation)

WHY JOIN US?

- Work directly with the executive leadership and shape high-priority strategic initiatives.

- Lead digital transformation and AI adoption to create measurable impact on organizational efficiency.

- Influence company-wide operations, strategy, and decision-making at the highest level.

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