Vice President - Group Benefits & Wellbeing Operations

HSBC·Posted 1 month ago

Location

Hyderabad

Experience

12–16 years

Required Skills

Employee BenefitsData AnalyticsProject ManagementChange ManagementExcelRSQLEmployee WellbeingPerformanceRewardsHR Technologies

About the Role

As a Vice President - Group Benefits and Wellbeing Operations at HSBC, your role will involve leading the Benefits Operations team within the Offshore P&R Hub. Your responsibilities will include enabling team members to perform at their best, fostering a culture of agility, continuous improvement, and simplification. You will be accountable for managing Benefits & Wellbeing processes accurately and timely, ensuring global consistency and high-quality output. Additionally, you will collaborate with various HR teams to identify and implement improvements in employee benefits delivery.

Key Responsibilities:

• Lead and support the Benefits Operations team, promoting agility, continuous improvement, and simplification

• Manage and operate Benefits & Wellbeing processes, striving for global consistency and high-quality output

• Collaborate with HR teams to identify and implement improvements in employee benefits delivery

• Monitor key metrics, provide service management insights to senior HR stakeholders

• Oversee activities to mitigate risks, ensure compliance with internal controls and external regulatory requirements

• Manage and develop the Global Benefits Operations team, focusing on customer experience, operational efficiency, and continuous professional development

• Provide expert advice on Benefits & Wellbeing products and services, identify improvement opportunities

• Engage with senior stakeholders, contribute to the global Benefits & Wellbeing community to ensure practices are effective and compliant

• Execute centralized benefit processes, collaborate with HR teams for a more employee-centric delivery

Qualifications Required:

• Minimum 12 years of experience with a Bachelor's degree in Employee Benefits, Employee Wellbeing, Performance and Rewards

• Ability to maintain excellent relationships at all levels

• Proficiency in using data and analytics for organizational improvement

• Strong HR knowledge, especially in performance and reward, and HR Technologies

• Analytical skills to interpret data insights and make recommendations

• Excellent communication skills for interacting with Senior Management

• Basic project & change management experience

• Proficiency in Excel or equivalent data management tools

• Experience in shared service operations team, preferably in Benefits and Wellbeing space

At HSBC, you will have the opportunity to work in a culture that values all employees and provides continuous professional development, flexible working arrangements, and inclusive growth opportunities. HSBC is an equal opportunity employer that encourages applications from all qualified individuals, regardless of gender, sexual orientation, ethnicity, religion, disability, and other factors. Your personal data will be handled in accordance with the bank's Privacy Statement.

Issued By: HSBC Electronic Data Processing (India) Private LTD As a Vice President - Group Benefits and Wellbeing Operations at HSBC, your role will involve leading the Benefits Operations team within the Offshore P&R Hub. Your responsibilities will include enabling team members to perform at their best, fostering a culture of agility, continuous improvement, and simplification. You will be accountable for managing Benefits & Wellbeing processes accurately and timely, ensuring global consistency and high-quality output. Additionally, you will collaborate with various HR teams to identify and implement improvements in employee benefits delivery.