Role Overview:
Join a dynamic Transfer Agency leadership team within Corporate and Investment Banking at JPMorganChase, where strong governance, client excellence, and people leadership are central to delivering high-quality fund servicing outcomes. As a Fund Servicing Manager - Vice President, you will have the opportunity to lead complex operations, drive continuous improvement, and influence key stakeholders across global locations.
Key Responsibilities:
• Lead talent retention, development, performance management, and succession planning for the team.• Provide end-to-end oversight and governance of daily Transfer Agency operations, ensuring accuracy, timeliness, and adherence to procedures, policies, and fund documentation.• Ensure a strong control environment, including strict adherence to the four-eyes check principle and timely escalation of operational risks or issues.• Review key operational activities for compliance with established controls, regulatory requirements, and audit standards.• Drive a strong client service culture, resolving queries professionally and within agreed service levels.• Own the creation, maintenance, and continuous improvement of procedures, processes, and control frameworks.• Compile and report accurate and timely departmental KPIs in line with corporate standards.• Lead and support internal and client-driven projects, initiatives, and testing activities.• Oversee the delivery of regular and ad-hoc client, investor, and regulatory reporting.• Act as a senior point of contact for onshore management and other key stakeholders.• Communicate departmental and corporate updates through structured and regular team engagement forums.Qualifications Required:
• Strong communication skills with the ability to engage effectively across different levels of seniority.• Proven people management and leadership capability, including motivation, coaching, and performance management.• Ability to remain calm, professional, and effective in high-pressure operational and client situations.• Strong analytical, problem-solving, and decision-making skills with demonstrated ownership and accountability.• Ability to manage multiple priorities, meet demanding deadlines, and operate effectively in a client-focused environment.• Demonstrated project management skills, including planning, execution, and delivery of complex initiatives.• High risk awareness with the ability to proactively identify, assess, and escalate financial, regulatory, reputational, and operational risks.• Track record of driving process improvement, standardization, and operational efficiencies.• Ability to identify opportunities for automation and continuous improvement aligned to corporate objectives.• Strong stakeholder partnership skills across Transfer Agency teams, Corporate and Investment Banking, and clients.• Willingness and capability to deputize across the Transfer Agency leadership team as required.Please ensure to apply on the company's redirected page to be considered for this job opportunity at JPMorganChase. Role Overview:
Join a dynamic Transfer Agency leadership team within Corporate and Investment Banking at JPMorganChase, where strong governance, client excellence, and people leadership are central to delivering high-quality fund servicing outcomes. As a Fund Servicing Manager - Vice President, you will have the opportunity to lead complex operations, drive continuous improvement, and influence key stakeholders across global locations.
Key Responsibilities:
• Lead talent retention, development, performance management, and succession planning for the team.• Provide end-to-end oversight and governance of daily Transfer Agency operations, ensuring accuracy, timeliness, and adherence to procedures, policies, and fund documentation.• Ensure a strong control environment, including strict adherence to the four-eyes check principle and timely escalation of operational risks or issues.• Review key operational activities for compliance with established controls, regulatory requirements, and audit standards.• Drive a strong client service culture, resolving queries professionally and within agreed service levels.• Own the creation, maintenance, and continuous improvement of procedures, processes, and control frameworks.• Compile and report accurate and timely departmental KPIs in line with corporate standards.• Lead and support internal and client-driven projects, initiatives, and testing activities.• Oversee the delivery of regular and ad-hoc client, investor, and regulatory reporting.• Act as a senior point of contact for onshore management and other key stakeholders.• Communicate departmental and corporate updates through structured and regular team engagement forums.Qualifications Required:
• Strong communication skills with the ability to engage effectively across different levels of seniority.• Proven people management and leadership capability, including motivation, coaching,