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C
VP

Vice President

CRESCENDO GLOBAL LEADERSHIP HIRING INDIA PRIVATE LΒ·Posted 1 month ago

Location

Gurgaon/Gurugram, Noida

Experience

18–25 years

Required Skills

Insurance Operations

About the Role

Description:

VP - P&C Insurance Operations (US Market) - 18+ Years - Gurgaon/Noida

Lead and execute the operational strategy for insurance operations, focusing on policy services and underwriting for the US market. Ensure scalable, high-quality delivery, strong governance, regulatory compliance, and continuous operational transformation while driving growth, efficiency, and risk-controlled outcomes.

Location - Gurgaon/Noida.

Your Future Employer - A global financial services and insurance consulting organization committed to operational excellence, digital transformation, and innovative client solutions.

Responsibilities

- Provide strategic leadership and overall accountability for US market insurance operations.

- Translate business and client strategy into a multi-year operational roadmap aligned with growth objectives.

- Serve as the senior escalation point for complex operational, regulatory, and client issues.

- Own governance across the full policy lifecycle including underwriting support, binding, post-bind activities, accounting & settlement, claims support, renewals, administration, and reporting.

- Ensure adherence to market practices, contractual obligations, and regulatory standards.

- Oversee policy issuance, endorsements, bordereaux, invoicing, and rule-based decision-making.

Requirements

- 18+ years of experience in insurance operations, policy services, or related senior roles.

- Deep expertise in US market operating models, policy administration systems, and data workflows.

- Proven experience managing large, multi-client insurance operations and senior client stakeholders.

- Strong analytical, decision-making, stakeholder management, and people leadership capabilities.

- Bachelors degree required; postgraduate degree (MBA) or insurance certifications preferred.

What is in it for you

- Culture of continuous learning, leadership development, and long-term career mobility.

- Global exposure and cross-functional collaboration opportunities.

- Access to digital learning platforms and industry-recognized certifications.

- Work in an environment emphasizing operational excellence, innovation, and professional growth.

- Opportunity to make an impact on large-scale insurance operations across multiple geographies.

Note - We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

HireIQ AI InsightsBeta

Ideal Candidate

Someone who has spent 15+ years climbing through insurance operations (policy admin, underwriting support, claims), moved into senior management of large shared service centers or captive operations, and has shipped multi-year operational transformations for US-based clients.

Estimated Salary Range(medium confidence)

β‚Ή24 L – β‚Ή38 L per year

Likely Interview Questions

  1. 1.Walk us through a time you redesigned the policy lifecycle (binding to settlement) for a major clientβ€”what metrics improved and what resistance did you face?
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