Principal Engineer - IT System

As a Field Services L3 Principal Engineer at United Airlines Business Services Pvt. Ltd, your role is crucial in shaping and executing the end-user support strategy for IKC. You will work closely with the APAC Sr. Manager and field services leadership to align local operations with regional and enterprise priorities. Your responsibilities include leading IKC field services engineers and contractors, overseeing the IKC Tech Hub, providing clear guidance, driving standards, and ensuring performance and SLA commitments are met. You will be instrumental in maintaining consistent and reliable end-user equipment support, covering break/fix, refresh programs, and device lifecycle management.

Your key responsibilities will include:

In terms of qualifications, to succeed in this role, you will need:

Preferred qualifications that will set you apart include:

This position does not offer expatriate assignments or sponsorship for employment visas. As a part of the United Airlines Inc. subsidiary, you may be required to travel up to 25% to countries in APAC and the USA. Your reliable and punctual attendance is essential to meet the demands of this role. As a Field Services L3 Principal Engineer at United Airlines Business Services Pvt. Ltd, your role is crucial in shaping and executing the end-user support strategy for IKC. You will work closely with the APAC Sr. Manager and field services leadership to align local operations with regional and enterprise priorities. Your responsibilities include leading IKC field services engineers and contractors, overseeing the IKC Tech Hub, providing clear guidance, driving standards, and ensuring performance and SLA commitments are met. You will be instrumental in maintaining consistent and reliable end-user equipment support, covering break/fix, refresh programs, and device lifecycle management.

Your key responsibilities will include:

In terms of qualifications, to succeed in this role, you will need:

Preferred qualifications that will set you apart include:

This position does not offer expatriate assignments or sponsorship for employment visas. As a part of the United Airlines Inc. subsidiary, you may be required to travel up to 25% to countries in APAC and the USA. Your reliable and punctual attendance is essential to meet the demands of this role.