As the Head of HR Operations at the leading Logistics firm, your role is crucial in overseeing global HR operations with a strong emphasis on HR technology, systems, and process digitization to establish scalable, efficient, and compliant people processes. Your primary responsibilities include:
• Leading end-to-end HR operations encompassing onboarding, employee lifecycle management, payroll coordination, benefits administration, exits, and maintenance of employee records.• Ensuring smooth HR service delivery by adhering to defined SLAs and process governance.• Driving standardization, automation, and continuous improvement of HR processes.• Developing, implementing, and maintaining HR policies, SOPs, and employee handbooks.• Ensuring compliance with labor laws, statutory requirements, audits, and regulatory frameworks.• Managing disciplinary processes, investigations, and grievance redressal mechanisms.• Owning and optimizing HRMS, payroll systems, attendance, and performance tools.• Ensuring data accuracy, reporting, dashboards, and HR analytics for leadership.• Driving digital transformation and automation initiatives in HR operations.• Ensuring a consistent and positive employee experience across the lifecycle.• Partnering with HR Business Partners and leadership to support engagement initiatives.• Addressing employee concerns proactively and strengthening trust in HR operations.• Leading, mentoring, and developing HR operations teams.• Partnering closely with CHRO, HRBPs, Finance, Legal, and Business Leaders.• Acting as a trusted advisor on HR operational matters.• Managing vendors for payroll, benefits, insurance, background checks, and HR services.• Driving cost optimization while maintaining service quality.Qualification Required:
• Strong expertise in HR Operations, Payroll, Compliance, and Labor Laws.• Experience with HRMS platforms, automation, and analytics.• Excellent stakeholder management and problem-solving skills.• Process excellence mindset with strong attention to detail.• Leadership capability to manage and scale HR operations teams.• Strong communication, empathy, and an employee-centric approach. As the Head of HR Operations at the leading Logistics firm, your role is crucial in overseeing global HR operations with a strong emphasis on HR technology, systems, and process digitization to establish scalable, efficient, and compliant people processes. Your primary responsibilities include:• Leading end-to-end HR operations encompassing onboarding, employee lifecycle management, payroll coordination, benefits administration, exits, and maintenance of employee records.• Ensuring smooth HR service delivery by adhering to defined SLAs and process governance.• Driving standardization, automation, and continuous improvement of HR processes.• Developing, implementing, and maintaining HR policies, SOPs, and employee handbooks.• Ensuring compliance with labor laws, statutory requirements, audits, and regulatory frameworks.• Managing disciplinary processes, investigations, and grievance redressal mechanisms.• Owning and optimizing HRMS, payroll systems, attendance, and performance tools.• Ensuring data accuracy, reporting, dashboards, and HR analytics for leadership.• Driving digital transformation and automation initiatives in HR operations.• Ensuring a consistent and positive employee experience across the lifecycle.• Partnering with HR Business Partners and leadership to support engagement initiatives.• Addressing employee concerns proactively and strengthening trust in HR operations.• Leading, mentoring, and developing HR operations teams.• Partnering closely with CHRO, HRBPs, Finance, Legal, and Business Leaders.• Acting as a trusted advisor on HR operational matters.• Managing vendors for payroll, benefits, insurance, background checks, and HR services.• Driving cost optimization while maintaining service quality.Qualification Required:
• Strong expertise in HR Operations, Payroll, Compliance, and Labor Laws.• Experience with HRMS platforms, automation, and analytics.• Excellent stakeholder management and problem-solving skills.• Process excellence mindset with strong attention to detail.• Leadership capability to manage and scale HR operations teams.• Strong communication, empathy, and an employee-centric approach.