Chief of Staff to the CEO

About the Role

This is a high-ownership, execution-heavy role working directly with the CEO. You will own the operating rhythm, analytical backbone, and strategic planning of the company, giving the CEO leverage to focus on customers, product, and growth.

You will be in the room for every important decision, from pricing million-dollar enterprise deals to planning market expansion. You will work across sales, finance, product, and engineering, giving you a cross-functional understanding of how a high-growth B2B AI company actually operates.

What You Will Own

• Monthly MIS and business metrics

: Build and maintain company-wide and function-level tracking. Identify what is improving, what needs attention, and why. You will be the person who catches a number that doesn't look right before anyone else does.

• Investor updates and board preparation

: Own the monthly investor narrative, covering business performance, functional highlights, and strategic context. You will develop a deep understanding of how to communicate with institutional investors.

• Business Planning

: Working with the founders/leadership to build a long-term Business plan and tracking month-on-month progress on both revenue and cost side.

• Strategic projects

: Work on pricing analysis, market sizing, competitive positioning, and GTM planning as the company scales its Voice AI Calling product into new segments and geographies.

• Competitive intelligence

: Research companies in adjacent spaces (conversational AI, BFSI SaaS, collections tech), map their positioning, and bring actionable insights back to leadership.

• VC relationship management

: Build and manage a pipeline of prospective investors relevant to GreyLabs' future fundraising. Handle introductions, follow-ups, and relationship tracking.

• Leadership reviews : Drive biweekly 1:1s and functional reviews with department heads, document decisions and action items, and hold people accountable for follow-through.

What Makes This Role Hard and Interesting

You will model unit economics for a product where a single client contract can be worth over a crore a year. You will help the leadership team think through expansion into new geographies. You will build the analytical frameworks that determine how the company allocates resources across two distinct product lines with very different margin profiles. The problems here are not templated; they require genuine first-principles thinking.

What We Are Looking For

• 2 to 4 years of experience as an Analyst or Associate at a VC or PE fund, boutique investment bank, or strategy consulting firm

• BTech and MBA from Tier 1 institutes preferred

• Strong analytical and written communication skills

• High ownership and comfort with ambiguity

• Familiarity with startup operating rhythms is a plus but not required

Where This Role Goes

This is designed as a path to functional leadership. After 18 to 24 months of building cross-functional expertise, the natural evolution is into a role such as Director of Finance, Investor Relations, and Strategy, owning the company's financial planning, capital strategy, and strategic initiatives as a member of the leadership team. Your trajectory will be shaped by what you build in this role.

Why GreyLabs

• 60. enterprise clients, and a product line that went from zero to our fastest-growing revenue stream in under a year

• You will work directly with the CEO and founding team from day one

• AI adoption in Indian BFSI is accelerating faster than almost any other sector, and GreyLabs is at the centre of it

• A concrete path to functional leadership, not a vague promise, with a named destination and a timeline

We’re committed to creating a fair, respectful, and inclusive workplace. From hiring to growth opportunities, our decisions are based on merit, skills, and potential, never on gender, identity, background, or any other personal characteristic. Talent has no labels here, and everyone is welcome to grow and thrive with us.