Asset Management Operations - Middle Office Lead - Vice President

JPMorgan Chase Bank·Posted 1 month ago

Location

All India

Experience

8–12 years

Required Skills

People ManagementStakeholder ManagementCritical ThinkingInvestigationProblem SolvingStrong Communication SkillsAnalytical SkillsOrganizational SkillsProblem Resolution SkillsExperience of Handling Diverse Teams

About the Role

As the Senior VP Middle Office India Lead at JP Morgan's Global Service Centers (GSCs) in Mumbai, Bangalore, or Hyderabad, you will play a crucial role in managing the Middle office operations across various markets including EMEA, US, and potentially Asia. Your responsibilities will include:

• Providing ongoing operational support by managing end-to-end event processing

• Acting as the escalation contact for Front Office, Product Controllers, and Technology Teams

• Promoting a culture of early and timely escalation and ensuring root cause analysis for all operational incidents

• Actively managing risk items and ensuring compliance with key controls

• Hosting review meetings with stakeholders to drive improvement and efficiency opportunities

• Driving strategic initiatives to enhance efficiency and client initiatives

• Ensuring consistency of processes and functions in partnership with the Global Asset Servicing team

• Utilizing strong time management skills to meet internal and external deadlines/cutoffs

• Participating in strategic programs and contributing to business and operational imperatives

• Demonstrating the ability to work in a changing environment, learn new processes efficiently, and manage people effectively

• Maximizing team capacity through resource planning, training, and succession planning

Qualifications required for this role include:

• Strong communication skills for effective interaction with various levels of management

• Analytical skills for operations risk analysis, process improvement, and end-to-end reviews

• Ability to adapt to changing business landscapes and focus on key issues

• Detail-oriented mindset with the ability to manage multiple tasks independently

• Excellent time management, written and verbal communication skills

• Capacity to analyze data points and recognize patterns to determine impact on risk and controls

• Experience in executing deep dive reviews to identify process and control gaps

• Desire to work in a demanding and dynamic environment with tight deadlines

• Ability to create a collaborative environment and strong network to achieve results

• Strong influencing, negotiation, and stakeholder management skills

Additionally, JP Morgan Chase & Co. is committed to diversity and inclusion, offering equal opportunities regardless of any protected attribute. Reasonable accommodations are made for religious practices, beliefs, mental health, physical disabilities, and other needs in accordance with applicable law. As the Senior VP Middle Office India Lead at JP Morgan's Global Service Centers (GSCs) in Mumbai, Bangalore, or Hyderabad, you will play a crucial role in managing the Middle office operations across various markets including EMEA, US, and potentially Asia. Your responsibilities will include: