As a Vendor Manager at our organization, your role will involve managing the entire vendor lifecycle, from selection to offboarding. You will be responsible for evaluating potential vendors, managing the onboarding process, and ensuring alignment with business needs. Your key responsibilities will include:
• Drafting, reviewing, negotiating, and managing contracts with multiple vendors to ensure legal compliance and alignment with business objectives.• Negotiating favorable terms and managing vendor contracts to ensure compliance and optimal terms.• Identifying, assessing, and mitigating risks related to vendor performance, compliance, and supply chain disruptions.• Building and maintaining strong relationships with vendors to resolve issues promptly and maintain smooth operations.• Monitoring vendor-related expenses, ensuring budget compliance, and identifying opportunities for cost optimization and process improvement.• Establishing KPIs/SLAs, generating regular reports on vendor performance, compliance, and cost analysis for senior management.To be qualified for this role, you should have:
• A Bachelor's degree in business administration, with a master's degree or relevant certifications being a plus.• 12+ years of proven experience in vendor management.• A strong background in contract negotiation, vendor relationship management, and performance evaluation.• Experience in risk management, compliance, and identifying opportunities for cost savings.In addition to the technical qualifications, some soft skills that will be beneficial for this role include:
• Excellent negotiation and communication skills.• Strong analytical and problem-solving abilities with attention to detail.• Proven ability to build and maintain relationships, resolve conflicts, and ensure vendor alignment.• Effective time-management skills in a fast-paced environment.• Strong decision-making abilities focusing on optimizing vendor performance and cost management.In addition to the job description, here are some additional details about the company:
• Sprinklr was founded in 2009 with a mission to solve the growing enterprise complexity that separated brands from their customers.• The company's vision is to unify fragmented teams, tools, and data to help large organizations build deeper connections with their customers.• Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights.• The company focuses on leading a new category of enterprise software called Unified-CXM and empowering companies to deliver unified engagement journeys for better customer experiences.Sprinklr invests in its employees by offering comprehensive benefits designed to support personal well-being and growth. The company provides healthcare coverage, paid time off, and an open Mentoring Program to facilitate meaningful connections and support employee development. As a Vendor Manager at our organization, your role will involve managing the entire vendor lifecycle, from selection to offboarding. You will be responsible for evaluating potential vendors, managing the onboarding process, and ensuring alignment with business needs. Your key responsibilities will include:
• Drafting, reviewing, negotiating, and managing contracts with multiple vendors to ensure legal compliance and alignment with business objectives.• Negotiating favorable terms and managing vendor contracts to ensure compliance and optimal terms.• Identifying, assessing, and mitigating risks related to vendor performance, compliance, and supply chain disruptions.• Building and maintaining strong relationships with vendors to resolve issues promptly and maintain smooth operations.• Monitoring vendor-related expenses, ensuring budget compliance, and identifying opportunities for cost optimization and process improvement.• Establishing KPIs/SLAs, generating regular reports on vendor performance, compliance, and cost analysis for senior management.To be qualified for this role, you should have:
• A Bachelor's degree in business administration, with a master's degree or relevant certifications being a plus.• 12+ years of proven experience in vendor management.• A strong background in contract negotiation, vendor relationship management, and performance evaluation.• Experience in risk management, compliance, and identifying opportunities for cost savings.In addition to the technical qualifications, some soft skills that will be beneficial for this role include:
• Excellent negotiation and communication skills.• Strong analytical and problem-solving abilities with attention to detail.• Proven ability to build and maintain relationships, resolve conflicts, and ensure vendor alignment.• Effective time-management skills in a fast-paced environment.• Strong decision-making abilities focusing on optimizing vendor performance and cost management.In addition to the job description, here