Back to Jobs
I
Director

Senior Director - Regional Professional Services

IVALUA INDIA PRIVATE LIMITED·Posted 3 weeks ago

Location

All India, Pune

Experience

8–12 years

Required Skills

ProcurementProject DeliveryClient Relationship ManagementPartner SupportTeam LeadershipStrategic ThinkingCommunicationAdaptabilityProblemSolvingResilience

About the Role

As the Regional Professional Services Senior Director at Ivalua, you will play a crucial role in leading the Professional Services Team in Pune and driving customer success, service delivery improvement, and alignment with business objectives. Your responsibilities will include overseeing all Professional Services operations for the APAC region, managing a team of Project Directors, Solution Architects, and Implementation Consultants, and contributing to business expansion. Additionally, you will provide support for strategic projects in the Americas and EMEA regions.

Role Overview: You will be responsible for ensuring the success of all projects by actively engaging in project challenges and providing hands-on leadership. Your role will involve proactively identifying and managing risks, ensuring project success within budget and timelines, and managing escalations effectively. You will also provide support to partners during implementation, secure the financial health of Professional Services, contribute to the company's strategy, and build executive relationships with customers and partners. Key Responsibilities: - Ensure project success by actively engaging in challenges and providing hands-on leadership.

  • • Identify and manage risks to optimize customer satisfaction and project outcomes.

  • • Provide efficient support to partners during implementation.

  • • Secure the financial health of Professional Services.

  • • Contribute to the company's strategy and support other departments in achieving their objectives.

  • • Build and nurture executive relationships with strategic customers and partners.

  • • Build and maintain a high-performing team focused on growth and continuous improvement.

  • • Collaborate with the Innovation Success team to bring new product innovations to production.
  • Qualifications Required: - Proven ability to be deeply hands-on with implementation details and technical problem-solving.

  • • Strong leadership skills and strategic thinking.

  • • Excellent communication and collaboration skills.

  • • Previous experience in Professional Services and IT transformation projects.

  • • Adaptability, resilience, and procurement knowledge.

  • • MBA or similar degree preferred.

  • • English language proficiency required.

  • • Availability for customer travels within APAC and occasional travel to AMER / EMEA.
  • At Ivalua, you will experience a dynamic and inclusive work environment that values diversity, innovation, and collaboration. With a hybrid working model, stable growth, and dedicated support for your career development, you will have the opportunity to unleash your full professional potential and work alongside top-notch professionals who are deeply passionate about their work. Join us at Ivalua and be part of a team that is committed to pushing the boundaries of product innovation and technology. As the Regional Professional Services Senior Director at Ivalua, you will play a crucial role in leading the Professional Services Team in Pune and driving customer success, service delivery improvement, and alignment with business objectives. Your responsibilities will include overseeing all Professional Services operations for the APAC region, managing a team of Project Directors, Solution Architects, and Implementation Consultants, and contributing to business expansion. Additionally, you will provide support for strategic projects in the Americas and EMEA regions.

    Role Overview: You will be responsible for ensuring the success of all projects by actively engaging in project challenges and providing hands-on leadership. Your role will involve proactively identifying and managing risks, ensuring project success within budget and timelines, and managing escalations effectively. You will also provide support to partners during implementation, secure the financial health of Professional Services, contribute to the company's strategy, and build executive relationships with customers and partners.

    Key Responsibilities: - Ensure project success by actively engaging in challenges and providing hands-on leadership.

  • • Identify and manage risks to optimize customer satisfaction and project outcomes.

  • • Provide efficient support to partners during implementation.

  • • Secure the financial health of Professional Services.

  • • Contribute to the company's strategy and support other departments in achieving their objectives.

  • • Build and nurture executive relationships with strategic customers and partners.

  • • Build and maintain a high-performing team focused on growth and continuous improvement.

  • • Collaborate with the Innovation Success team to bring new product innovations to production.
  • Qualifications Required:

  • • Proven ability to be deeply hands-on with implementation details and technical problem-solving.

  • • Strong leadership skills and strategic thinking.

  • • Excellent communication and collaboration skills.

  • • Previous experience in Professional Services and IT transformation projects.

  • • Adaptability, resilience, and procur
  • Land this role fasterProfessional
    🎙️

    SAGE

    Mock interview coach

    Rehearse the 5 most-likely questions for this role with live AI feedback.

    📄

    SPAR

    Resume tailoring

    Rewrite your resume to lead with what this hiring panel cares about.

    🤝

    REACH

    Warm intro outreach

    Find the hiring manager + 2nd-degree intros and draft the messages.

    More Engineering & Technology Roles

    View all

    90% of leadership roles never appear on job boards

    Join HireIQ to access confidential opportunities, AI-powered matching, and direct connections to hiring decision-makers.

    Join the Talent Network