Regional Vice President, Advisory - Professional Services

Salesforce, Inc.·Posted 2 months ago

Location

All India

Experience

18–22 years

Required Skills

Enterprise ArchitectureSolution DesignCIO AdvisoryStakeholder ManagementChange ManagementLeadership StrategyClient Advisory Executive EngagementTechnicalArchitectural OversightProgram Delivery ManagementBusiness Development SupportSystems IntegrationCRM SolutionsCTO AdvisoryClientfacing CommunicationExecutive CommunicationDigital Transformation ConsultingSystems IntegratorsSalesforce CRM SolutionsSalesforce IndustriesDigital LaborAI

About the Role

Role Overview:
As a Regional Vice President of Professional Services, you will be tasked with leading and scaling the delivery team specializing in CRM solutions. Your primary focus will be on defining and executing the vision for the professional services team, ensuring alignment with company goals, and driving Salesforce solution adoption through an outcome-driven approach.

Key Responsibilities:

• Leadership & Strategy: - Define and execute the vision for the professional services team in line with company objectives. - Build and lead a team of architects and advisors focused on driving Salesforce solution adoption. - Enhance organizational scalability, delivery excellence, and client satisfaction.

- Establish and uphold delivery frameworks, methodologies, and best practices.
• Client Advisory & Executive Engagement: - Serve as a trusted advisor to senior client stakeholders such as CTOs, CIOs, and business leaders.

- Offer strategic guidance on CRM adoption, digital transformation, and enterprise architecture.
- Conduct executive briefings and solution reviews with client leadership and technical teams.
• Technical and Architectural Oversight: - Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams.

- Supervise architectural governance and delivery of complex CRM implementations.
- Stay updated on CRM platform capabilities, integration frameworks, and industry trends.
• Program & Delivery Management: - Manage the delivery of large-scale, enterprise CRM programs across various industries.

- Ensure adherence to project timelines, budgets, and KPIs.
- Handle risk, escalations, and change control processes in complex engagements.
• Business Development Support: - Collaborate with Product, Sales, and Pre-Sales teams to assist in strategic opportunities, RFP responses, and client pitches.

- Develop and present high-level implementation strategies and delivery estimates.
- Foster long-term relationships to drive growth, upsell, and cross-sell opportunities.
Qualifications:
• Required: - 18 years of professional services, consulting, or technology leadership experience.

- Demonstrated success in delivering Salesforce CRM solutions.
- Experience advising or collaborating with CTOs, CIOs, and senior business stakeholders.
- Strong background in enterprise architecture, solution design, and systems integration.
- Excellent client-facing and executive communication skills.
• Preferred: - CRM certifications (e.g., Salesforce CTA, Salesforce Certified Technical Architect, Dynamics 365 certifications).

- At least one Salesforce industries experience.
- Experience in driving customer outcomes through digital labor and AI.
- Background in digital transformation consulting or large systems integrators.
- MBA or Masters in Computer Science, Information Systems, or related field.
In this role, you will need to demonstrate key competencies in executive presence, stakeholder management, strategic thinking, solution advisory, leadership, team development, technical depth, architectural understanding, and change management. Role Overview:
As a Regional Vice President of Professional Services, you will be tasked with leading and scaling the delivery team specializing in CRM solutions. Your primary focus will be on defining and executing the vision for the professional services team, ensuring alignment with company goals, and driving Salesforce solution adoption through an outcome-driven approach.
Key Responsibilities:
• Leadership & Strategy: - Define and execute the vision for the professional services team in line with company objectives.

- Build and lead a team of architects and advisors focused on driving Salesforce solution adoption.
- Enhance organizational scalability, delivery excellence, and client satisfaction.
- Establish and uphold delivery frameworks, methodologies, and best practices.
• Client Advisory & Executive Engagement: - Serve as a trusted advisor to senior client stakeholders such as CTOs, CIOs, and business leaders.

- Offer strategic guidance on CRM adoption, digital transformation, and enterprise architecture.
- Conduct executive briefings and solution reviews with client leadership and technical teams.
• Technical and Architectural Oversight: - Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams.

- Supervise architectural governance and delivery of complex CRM implementations.
- Stay updated on CRM platform capabilities, integration frameworks, and industry trends.
• Program & Delivery Management: - Manage the delivery of large-scale, enterprise CRM programs across various industries.

- Ensure adherence to project timelines, budgets, and KPIs.
- Handle risk, escalations, and change control processes in complex engagements.

• Business Development Support:

- Collaborate with Product, Sales, an

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