Principal Engineer

About The Role

As a Senior Software Engineer , you will play a pivotal role in designing, developing, and optimizing BotPenguin’s AI chatbot & Agents platform. You’ll collaborate with product managers, tech leads, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation.

What you need for this role
• Education: Bachelor's degree in Computer Science, IT, or related field.
• Experience: 2-5 years in software development roles.
• Technical Skills: Strong understanding of MEAN/MERN Stack technologies.
Experience in software architecture planning and low-level design.
Ability to create and implement scalable, high-performance solutions.
Hands-on experience in backend API development & UI integration.
Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes).
Understanding of AI/ML concepts in development.
Knowledge of version control tools like GitLab/GitHub and project management tools like Notion .
• Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers.

What you will be doing
• Collaborate with the Product Team to plan and implement technical solutions for new features.
• Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs.
• Conduct code reviews to ensure adherence to best practices and coding standards.
• Develop backend APIs and integrate them with frontend applications.
• Conduct automated unit & integration testing to ensure high code quality.
• Document technical processes, APIs, and troubleshooting guides.
• Monitor system performance and suggest improvements to optimize efficiency.
• Assist the Customer Success Team in resolving technical challenges and enhancing user experience.
• Mentor junior engineers, providing guidance on best practices and career growth.
• Any other task relevant to the product that may be needed.

Top reasons to work with us
• Be part of a cutting-edge AI startup driving innovation in chatbot automation.
• Work with a passionate and talented team that values knowledge-sharing and problem-solving.
• Growth-oriented environment with ample learning opportunities.
• Exposure to top-tier global clients and projects with real-world impact.
• Flexible work hours and an emphasis on work-life balance.
• A culture that fosters creativity, ownership, and collaboration.
• Based on performance, this role offers the opportunity for promotion to a VP position.