PRINCIPAL

People Relations Partner

Amdocs Limited·Posted 1 month ago

Location

All India, Pune

Experience

6–10 years

Required Skills

Business acumenCommunication skillsStakeholder managementNegotiation skillsData analysisEmployee relationsConflict resolutionPerformance managementAnalytical abilitiesInfluencing skillsTechsavvy

About the Role

You will act as a strategic advisor and operational expert, ensuring compliance with employment laws in the country/region. Youll partner with Business Managers to resolve employee relations issues/concerns, implement HR policies and processes, and support organizational growth in a fast-paced environment.

Key Responsibilities: - Provide consultancy to Business Managers, employees and all internal stakeholders on HR related issues - Manage sensitive cases (performance issues, Hybrid work model, grievances, investigations etc.) with discretion and speed - Ensure compliance with local labor regulations and global policy and process while performing your day-to-day duties

• Act as the People Relations Partner educating, sensitizing, and consulting Business Managers to enable them to lead their team with confidence in a leader-led environment and act as the first "POC" for the team

• Act as a trusted advisor to managers on handling team dynamics, conflict resolution, and performance management

• Perform ongoing organization analysis, use data-driven insights to improve employee experience

• Serve as regional SME in providing advice, inputs, and direction to the GSO (Global Service Owners) while various HR Services are designed
Qualifications Required: - Bachelor degree in Social Science or Behavioral science - must
• Master degree in Human resource - preferable

• Bilingual in local country language and English

• 6+ years relevant HR work experience preferably in a global/international service/environment

• Should possess Business acumen and analytical abilities

• Excellent communication and influencing skills

• Ability to analyze data and provide actionable insights

• Demonstrable experience in global, international companies

• Proactive, solution-oriented, and adaptable to rapid change

• Strong stakeholder management and negotiation skills

• Tech-savvy and comfortable with digital tools
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce You will act as a strategic advisor and operational expert, ensuring compliance with employment laws in the country/region. Youll partner with Business Managers to resolve employee relations issues/concerns, implement HR policies and processes, and support organizational growth in a fast-paced environment.
Key Responsibilities: - Provide consultancy to Business Managers, employees and all internal stakeholders on HR related issues
• Manage sensitive cases (performance issues, Hybrid work model, grievances, investigations etc.) with discretion and speed

• Ensure compliance with local labor regulations and global policy and process while performing your day-to-day duties

• Act as the People Relations Partner educating, sensitizing, and consulting Business Managers to enable them to lead their team with confidence in a leader-led environment and act as the first "POC" for the team

• Act as a trusted advisor to managers on handling team dynamics, conflict resolution, and performance management

• Perform ongoing organization analysis, use data-driven insights to improve employee experience

• Serve as regional SME in providing advice, inputs, and direction to the GSO (Global Service Owners) while various HR Services are designed

Qualifications Required:

• Bachelor degree in Social Science or Behavioral science - must

• Master degree in Human resource - preferable

• Bilingual in local country language and English

• 6+ years relevant HR work experience preferably in a global/international service/environment

• Should possess Business acumen and analytical abilities

• Excellent communication and influencing skills

• Ability to analyze data and provide actionable insights

• Demonstrable experience in global, international companies

• Proactive, solution-oriented, and adaptable to rapid change

• Strong stakeholder management and negotiation skills

• Tech-savvy a

HireIQ AI InsightsBeta

Ideal Candidate

An HR professional who has moved from transactional employee relations into strategic partnership—someone with 6+ years in global service delivery environments (IT, consulting, or telecom) who has built credibility by resolving high-stakes performance and grievance cases while simultaneously influencing business leaders on talent strategy.

Estimated Salary Range(medium confidence)

₹1.8 Cr – ₹2.6 Cr per year

Likely Interview Questions

1.Walk us through a complex performance management or grievance case you handled in a global environment—what made it sensitive, how did you balance employee advocacy with business needs, and what was the outcome?
🔒 4 more questions locked — unlock with Professional + run a full mock interview

🔒 Strengths to highlight + red flags locked.

Land this role fasterProfessional

🎙️

SAGE

Mock interview coach

Rehearse the 5 most-likely questions for this role with live AI feedback.

📄

SPAR

Resume tailoring

Rewrite your resume to lead with what this hiring panel cares about.

🤝

REACH

Warm intro outreach

Find the hiring manager + 2nd-degree intros and draft the messages.

More Consulting & Advisory Roles

View all →

Finance Business Partner - India CSC

GSK · MH, IN

Posted yesterday

Deputy Vice President - HR Business Partner - NBFC/MicroFinance/BFSI/FinTech

AM Consulting Services · All India, Gurugram

Posted 3 weeks ago

Partner - Sector Expert (Pharma & Biopharma Manufacturing)

Linkedin · All India, Hyderabad

Posted 6 days ago

Manager HR Business Partner

PTC Inc. · All India, Chennai

Posted 1 month ago

90% of leadership roles never appear on job boards

Join HireIQ to access confidential opportunities, AI-powered matching, and direct connections to hiring decision-makers.

Join the Talent Network