PRINCIPAL

People Relations Partner

Amdocs Limited·Posted 4 months ago

Location

All India, Pune

Experience

6–10 years

Required Skills

Business acumenCommunication skillsStakeholder managementNegotiation skillsData analysisEmployee relationsConflict resolutionPerformance managementAnalytical abilitiesInfluencing skillsTechsavvy

About the Role

You will act as a strategic advisor and operational expert, ensuring compliance with employment laws in the country/region. Youll partner with Business Managers to resolve employee relations issues/concerns, implement HR policies and processes, and support organizational growth in a fast-paced environment.

Key Responsibilities: - Provide consultancy to Business Managers, employees and all internal stakeholders on HR related issues - Manage sensitive cases (performance issues, Hybrid work model, grievances, investigations etc.) with discretion and speed - Ensure compliance with local labor regulations and global policy and process while performing your day-to-day duties

• Act as the People Relations Partner educating, sensitizing, and consulting Business Managers to enable them to lead their team with confidence in a leader-led environment and act as the first "POC" for the team

• Act as a trusted advisor to managers on handling team dynamics, conflict resolution, and performance management

• Perform ongoing organization analysis, use data-driven insights to improve employee experience

• Serve as regional SME in providing advice, inputs, and direction to the GSO (Global Service Owners) while various HR Services are designed
Qualifications Required: - Bachelor degree in Social Science or Behavioral science - must
• Master degree in Human resource - preferable

• Bilingual in local country language and English

• 6+ years relevant HR work experience preferably in a global/international service/environment

• Should possess Business acumen and analytical abilities

• Excellent communication and influencing skills

• Ability to analyze data and provide actionable insights

• Demonstrable experience in global, international companies

• Proactive, solution-oriented, and adaptable to rapid change

• Strong stakeholder management and negotiation skills

• Tech-savvy and comfortable with digital tools
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce You will act as a strategic advisor and operational expert, ensuring compliance with employment laws in the country/region. Youll partner with Business Managers to resolve employee relations issues/concerns, implement HR policies and processes, and support organizational growth in a fast-paced environment.
Key Responsibilities: - Provide consultancy to Business Managers, employees and all internal stakeholders on HR related issues
• Manage sensitive cases (performance issues, Hybrid work model, grievances, investigations etc.) with discretion and speed

• Ensure compliance with local labor regulations and global policy and process while performing your day-to-day duties

• Act as the People Relations Partner educating, sensitizing, and consulting Business Managers to enable them to lead their team with confidence in a leader-led environment and act as the first "POC" for the team

• Act as a trusted advisor to managers on handling team dynamics, conflict resolution, and performance management

• Perform ongoing organization analysis, use data-driven insights to improve employee experience

• Serve as regional SME in providing advice, inputs, and direction to the GSO (Global Service Owners) while various HR Services are designed

Qualifications Required:

• Bachelor degree in Social Science or Behavioral science - must

• Master degree in Human resource - preferable

• Bilingual in local country language and English

• 6+ years relevant HR work experience preferably in a global/international service/environment

• Should possess Business acumen and analytical abilities

• Excellent communication and influencing skills

• Ability to analyze data and provide actionable insights

• Demonstrable experience in global, international companies

• Proactive, solution-oriented, and adaptable to rapid change

• Strong stakeholder management and negotiation skills

• Tech-savvy a

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