Key Account Manager/Director - SaaS Sales

Description:

QualityKiosk is looking for a Boundary Pusher, Organized & Extremely detail oriented and a Passionate person as an Enterprise Account Director to manage large banking clients (domestic markets)

Job Description: Position : Key Account Manager / Key Account Director for Insurance

Reporting to: Banking Sales Head (India Markets)

Location: Navi Mumbai

About the Role:

Are you ready to lead strategic partnerships with some of Indias most innovative and valuable banks? QualityKiosk Technologies is seeking a dynamic Enterprise Account Director to spearhead growth in our BFSI portfolio.

This is not just a role - its an opportunity to shape the future of digital transformation for marquee clients while driving exponential business growth.

You will own relationships that already generate USD 5 Million annually, with a bold mandate to double revenues to USD 10 Million in the next two years.

Your playground? Cutting-edge solutions in DevOps, RPA, Data Science, and Customer Experience Management - the pillars of next-gen banking.

What Makes This Role Exciting?

- Strategic Impact: Be the trusted advisor to CXOs and senior stakeholders of leading BFSI clients

- Growth Leadership: Drive multi-million-dollar revenue expansion and long-term contracts.

- Innovation at Scale: Co-create solutions that redefine customer experience and operational excellence.

- Mentorship & Influence: Lead, coach, and inspire account managers to deliver exceptional outcomes.

Key Responsibilities

- Own the Relationship: Build deep, consultative partnerships with client leadership teams.

- Drive Growth: Set and achieve ambitious revenue, GP, and OM targets through strategic account planning.

- Lead with Vision: Prepare and execute long-term account strategies aligned with client goals.

- Innovate & Co-Create: Identify unsaid needs, conceptualize solutions, and deliver measurable business value.

- Mentor & Motivate: Guide account managers to adopt best practices and exceed performance KPIs.

- Ensure Excellence: Maintain a green Customer Satisfaction Index (CSI) through proactive engagement and course correction.

What Were Looking For

Experience: 12+ years in Strategic Account Management, with at least 5 years in a leadership role.

Education: MBA or equivalent, plus B.Tech background preferred.

Skills:

- Exceptional relationship-building and consultative selling skills.

- Strong leadership and organizational abilities.

- Proven track record of driving revenue growth and managing large BFSI accounts.

- Ability to collaborate across teams and influence senior stakeholders