Director/General Manager - Government & Regulatory Affairs

Description: Director / General Manager - Government & Regulatory Affairs (State engagement)

Location: Bengaluru/ flexible

Reports to: VP - Corporate Affairs

About Swiggy

Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities, partnerships with hundreds of thousands of restaurant partners, 5000+ employees, and a 53 lakh+ strong independent fleet of Delivery Executives, Swiggy delivers unparalleled convenience powered by continuous innovation. Built on robust ML technology and fueled by terabytes of data processed daily, Swiggy ensures a fast, seamless, and reliable delivery experience for millions of customers across India. Since starting as a hyperlocal food delivery service in 2014, Swiggy has evolved into a logistics hub of excellence?driving both customer delight and meaningful employee impact.

Role Overview

The Director - Government Relations & Public Policy (State engagements) will lead and manage relationships across multiple state governments and regulatory ecosystems. The role will focus on enabling business expansion, shaping favourable state-level policy frameworks, and managing stakeholders.

This position requires deep on-ground engagement capabilities, strong understanding of state administrative structures, and experience navigating labour and regulatory challenges.

Key Responsibilities

Stakeholder Mapping & Relationship Management

- Map and manage key stakeholders

- Facilitate and lead positive, timely dialogue

Policy Monitoring & Advocacy

- Monitor developments and study state policy frameworks

- Prepare representations and advocacy literature around the relevant developments

- Represent the organisation at state consultations and policy forums.

Business Expansion & Strategic Partnerships

- Identify opportunities for business expansion and high-impact collaborations with state governments.

- Support new market entry, regulatory approvals, and state-level partnerships.

Regulatory Liaisoning & Government Approvals

- Liaise with state and central regulatory authorities to secure mandatory approvals, registrations, and licenses across regions.

- Build and maintain strong professional relationships with:

- Drug Control Departments

- FSSAI Authorities

- Pollution Control Boards

- Legal Metrology Departments

- City Corporations

- Clinical Establishment Authorities

- Other applicable regulatory bodies

- Manage regulatory notices, inspections, and queries with timely and effective resolution.

- Conduct feasibility evaluations for new locations or projects from a regulatory and licensing standpoint.

- Advise and support the business on strikes, protests, and labour-related legal matters.

- Provide on-ground issue management and risk mitigation support.

Preferred Experience

- 10-15 years of experience in Regulatory Affairs, Government Relations roles.

- Prior experience handling multi-state regulatory frameworks is highly preferred.

Ways of Working

- High ownership and accountability.

- Strong governance mindset with proactive risk mitigation.

- Ability to manage ambiguity in evolving regulatory environments.

- Collaborative approach across legal, operations, HR, and business teams.

Job Type - full_time

For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.