Director - Learning & Development

About RateGain:

RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 16,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.

RateGain today is one of the world's largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.

Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 33 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 25 Global Fortune 500 companies in unlocking new revenue every day.

Exploring the role:

- We are seeking a dynamic and experienced Director - Learning & Development to drive strategic L&D initiatives, with a strong focus on AI-powered learning solutions, instructional design, and leadership development programs.

- This is a pivotal role that will contribute significantly to talent development, capability building, and business impact.

- How Your Day Will Look Like/Job Responsibility.

Learning Strategy & Execution:

- Design and implement innovative, scalable, and AI-integrated L&D strategies aligned with organizational goals.

- Partner with business leaders to conduct needs analysis and identify learning priorities.

Instructional & Visual Design:

- Leverage expertise in instructional design to develop high-impact learning content.

- Create engaging digital learning experiences using tools like Canva, Articulate, Vyond, and similar platforms.

Program Design & Facilitation:

- Conceptualize and facilitate learning interventions across career stages, including leadership development programs.

- Evaluate program effectiveness and continuously improve learning solutions.

AI-Based Learning Enablement:

- Use data-driven and AI-based tools to personalize learning pathways and improve learning outcomes.

- Stay current with emerging technologies and trends in AI.

Organizational Development (OD) Support:

1Support or co-lead OD interventions such as culture transformation, change management, and team effectiveness programs.

Education & Work Experience:

- 10 - 15 years of experience in L&D.

- Experience in Instructional Design, Organizational Development (OD) initiatives and change management.

- Bachelor's/Master's degree in Psychology, Learning Design, or related field.

- Certification in Instructional Design, Facilitation, or Leadership Development is an added advantage.

Knowledge:

- Learning theories, instructional design models (ADDIE), and adult learning principles.

- Tools and technologies in L&D, including AI-driven platforms, LMS, and content creation tools.

- Leadership development frameworks and performance improvement strategies.

Skills:

- Serve as a billing subject matter expert for a particular Entity Generating invoices after.

- Designing and delivering engaging learning programs (virtual, in-person, blended).

- Creating visual and interactive learning content using tools like Canva, Articulate, and Vyond.

- Facilitating workshops, coaching sessions, and leadership programs.

- Analyzing learning needs, measuring effectiveness, and managing L&D projects.

- Collaborating with stakeholders to align learning with business goals.