Director

Director, Head of Commercialization IT

Bristol Myers Squibb Company·Posted 1 month ago

Location

All India

Experience

15–19 years

Required Skills

leadershipstrategic thinkingCRMtechnical operationsperformance evaluationrecruitmentsecurityscalabilityreliabilitypharmaceutical commercial ITdata modernizationomnichannel field enablementAIMLpredictive modelspersonalization enginesintelligent automationmultipleteams managementbusiness objectives alignmenttechnical expertise

About the Role

As the Director, Head of Commercialization IT, you will play a crucial role in leading and overseeing a team of technical pods to ensure alignment with Commercialization priorities, high-quality delivery, and seamless collaboration with teams across regions. Your responsibilities will include:

• Embedding a culture of agility and continuous improvement by fostering adaptive ways of working, promoting innovation, and driving iterative delivery to enhance performance and value creation.

• Architecting and leading Hyderabad's next-phase transformation, with a focus on CRM & data modernization, and omni-channel field enablement.

• Developing and executing a data modernization and consolidation strategy to integrate fragmented sources into unified, high-quality datasets for advanced analytics.

• Driving AI/ML leadership by scaling pilots/PoCs, developing predictive models, personalization engines, and intelligent automation across Commercialization workflows.

• Building and expanding specialized data capability teams to foster innovation and operational excellence.

• Leading technical operations across multiple teams, monitoring and evaluating team member performance, assisting with training and recruitment, and ensuring that the book of work is aligned with the business objectives of the organization and meets the highest quality standards.

• Providing significant input into decisions related to hiring, performance reviews, promotions, and compensation actions.

• Contributing to the success metrics and performance dashboards by linking technology initiatives to measurable business outcomes.

• Utilizing expert technical expertise to provide guidance to teams, ensuring that components of the solutions or infrastructures are well-defined and modularized, secure, reliable, diagnosable, actively monitored, and reusable.

• Managing working relationships with peers across teams, collaborating to develop solutions, and providing mentoring/training to junior members of the team.

• Contributing to thought leadership on application development decisions with a focus on security, scalability, and reliability.

You will be joining an organization seeking a strong and visionary leader with a minimum of 15 years of experience in pharmaceutical commercial IT. The ideal candidate will be hands-on in driving technology-enabled solutions within the pharma commercial IT sector, while demonstrating exceptional leadership, strategic thinking, and the ability to inspire and guide diverse teams toward achieving organizational goals. As the Director, Head of Commercialization IT, you will play a crucial role in leading and overseeing a team of technical pods to ensure alignment with Commercialization priorities, high-quality delivery, and seamless collaboration with teams across regions. Your responsibilities will include: