Chief Business Officer - Omnichannel

This role is for one of the Weekday's clients
Min Experience: 15+ years

Location: Mumbai, Maharashtra, India

JobType: full-time The Chief Business Officer (CBO) will lead the Omnichannel Business with complete ownership of revenue, profitability, customer experience, and business growth across Direct-to-Consumer (D2C), Retail Stores, Marketplaces, Modern Trade, and Enterprise channels. This role involves acting as the CEO of the business, focusing on commercial strategy, category growth, merchandising, retail excellence, omnichannel integration, and enhancing operational performance.

Requirements
Responsibilities
Business & P&L Leadership

Own the end-to-end Profit and Loss (P&L) for the omnichannel business
Drive revenue growth, profitability, market share, and business expansion
Develop and execute long-term business strategy and operating plans

Omnichannel Growth

Lead and integrate D2C, Retail, Marketplace, Modern Trade, and B2B channels
Build a seamless customer experience across online and offline touchpoints
Drive channel productivity, commercial performance, and customer retention

Commercial & Category Leadership

Lead merchandising, pricing, assortment planning, promotions, and inventory optimization
Identify new categories, formats, and growth opportunities
Leverage customer and business insights to improve profitability and growth

Retail & Operational Excellence

Scale the retail network while improving store productivity and profitability
Partner with Supply Chain and Operations teams to improve inventory efficiency and execution
Build scalable processes and operating mechanisms for future growth

Leadership

Build and lead high-performing teams across business, retail, category, and commercial functions
Foster a culture of ownership, accountability, and execution excellence

Qualifications
Education & Experience

15+ years of leadership experience managing large omnichannel consumer businesses
Proven track record of owning P&Ls and scaling retail and digital businesses

Skills

Strong experience across category management, merchandising, commercial strategy, retail operations, and omnichannel growth
Experience in consumer brands, retail, lifestyle, home, furniture, fashion, electronics, or high-growth omnichannel businesses
Entrepreneurial, customer-centric, and highly execution-oriented leader

Preferred Skills

Experience working with a diverse range of consumer products
Strong analytical skills to interpret data and make informed decisions
Excellent communication and interpersonal skills to engage with various stakeholders

Good-to-have skills
PnL Management .